Both 3DEXPERIENCE SOLIDWORKS (SOLIDWORKS Connected) and the Design with SOLIDWORKS connector can be removed directly from the 3DEXPERIENCE platform. If platform access is no longer available, they can also be uninstalled through Windows.

Below are the recommended methods, starting with the simplest approach.

Option 1: Uninstall from the 3DEXPERIENCE Platform

This is the preferred method when you still have access to your 3DEXPERIENCE tenant.

1. Log in to the 3DEXPERIENCE platform.

2. Click the Compass (image) icon in the upper-left corner.

3. Under My Roles, select:

    • 3DEXPERIENCE SOLIDWORKS (for SOLIDWORKS Connected), or

    • Collaborative Designer for SOLIDWORKS (for the Design with SOLIDWORKS connector)

Steps for uninstalling 3DEXPERIENCE SOLIDWORKS components

4. Locate the SOLIDWORKS app under the selected role.

5. Click the down arrow next to the app and select Uninstall.

### **Alt text (EN)** Steps to uninstall 3DEXPERIENCE SOLIDWORKS components on Windows

You’ll be prompted to confirm the uninstall twice. Confirm both messages to proceed.

User interface showing SOLIDWORKS Connector uninstallation processInterface showing the progress of uninstalling the SOLIDWORKS Connector in 3DEXPERIENCE SOLIDWORKS on Windows

Once complete, a confirmation message will appear at the bottom of the apps window indicating the uninstall was successful.

Uninstall Progress Window for SOLIDWORKS Connector in 3DEXPERIENCE

Option 2: Uninstall from the Windows Control Panel

If access to the 3DEXPERIENCE platform has been discontinued, you can uninstall using Windows.

1. Open the Windows Control Panel

    • The quickest way is to click Start and search for Control Panel

2. Select Uninstall a program

    • If using icon view, go to Programs and Features

Window showing the progress of removing the SOLIDWORKS Connector in 3DEXPERIENCE SOLIDWORKS on Windows

3. Locate one of the following:

    • Dassault Systèmes R20XXx SOLIDWORKS (for SOLIDWORKS Connected)

    • Dassault Systèmes xCAD Connectors (for the SOLIDWORKS Connector)

4. Select the application and click Uninstall/ChangeUser interface displaying the ongoing uninstallation of the SOLIDWORKS Connector within 3DEXPERIENCE SOLIDWORKS

5. Confirm the uninstall when prompted

A progress dialog will appear. Once it closes, the uninstall is complete.

Performing a Clean Uninstall (Advanced)

In rare cases typically when reinstalling or resolving persistent issues a clean uninstall may be required.

Important: This process involves removing system components and editing the Windows registry. We strongly recommend working with your IT team or Solidxperts Technical Support before proceeding.

Step 1: Remove Prerequisites

After uninstalling SOLIDWORKS Connected or the SOLIDWORKS Connector, return to Control Panel → Uninstall a program and remove only the following items.

⚠️ Do not uninstall other Microsoft Visual C++ versions, as they may be required by other applications.

  • 3DEXPERIENCE Launcher

  • CEF for SOLIDWORKS Applications

  • Dassault Systèmes Software VC10 Prerequisites x86-x64

  • Dassault Systèmes Software VC11 Prerequisites x86-x64

  • Microsoft Visual C++ 2012 Redistributable (x86 & x64)

  • Microsoft Visual C++ 2013 Redistributable (x86 & x64)

  • Microsoft Visual C++ 2015–2019 Redistributable (x86 & x64)

  • Microsoft Visual Studio Tools for Applications 2019

  • WPTx64

  • Visual Basic (VBA) 7.1

Step 2: Delete Remaining Folders

Some folders may be hidden. In File Explorer, enable View → Show → Hidden items.

Delete the following folders if they exist:

C:\Program Files\Dassault Systemes\SOLIDWORKS 3DEXPERIENCE
C:\Program Files\Dassault Systemes\B4XXxcadconnectors
C:\Program Files\Common Files\SOLIDWORKS Shared
C:\Program Files (x86)\Common Files\SOLIDWORKS Shared
C:\Users\Public\Documents\SOLIDWORKS
C:\Users\Public\Documents\Dassault Systemes
C:\ProgramData\DassaultSystemes\3DEXPERIENCELauncher
C:\ProgramData\SOLIDWORKS
C:\Users\<UserName>\AppData\Roaming\DassaultSystemes
C:\Users\<UserName>\AppData\Roaming\SOLIDWORKS
C:\Users\<UserName>\AppData\Local\TempSWBackupDirectory
C:\Users\<UserName>\AppData\Local\DassaultSystemes
C:\Users\<UserName>\AppData\Local\SolidWorks

Step 3: Clean the Registry (Advanced)

⚠️ Caution: Incorrect registry changes can cause serious system issues. Always consult an IT professional before proceeding.

Remove the following registry keys if present:

HKEY_CURRENT_USER\Software\Dassault Systemes\SolidWorks Shared
HKEY_CURRENT_USER\Software\Dassault Systemes\SolidWorksPDM
HKEY_CURRENT_USER\Software\SolidWorks
HKEY_LOCAL_MACHINE\SOFTWARE\Dassault Systemes\SolidWorksPDM
HKEY_LOCAL_MACHINE\SOFTWARE\Dassault Systemes\SwxConnectors
HKEY_LOCAL_MACHINE\SOFTWARE\Dassault Systemes\V6_Common
HKEY_LOCAL_MACHINE\SOFTWARE\SolidWorks
HKEY_LOCAL_MACHINE\SOFTWARE\Srac
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SolidWorks

Step 4 and Final Step: Restart

Once all steps are complete, restart the computer to finalize the cleanup.

Final Thoughts

In most cases, uninstalling directly from the 3DEXPERIENCE platform or Windows Control Panel is all that’s required. A clean uninstall should only be used when troubleshooting or preparing for a fresh installation.

If you have questions or run into issues, your Solidxperts Technical Support team is here to help just reach out.

Looking to go further?

  • Check out more tips and tutorials on our YouTube channel.

  • Explore best practices with our experts.

  • Or reach out to our team, we’re here to help you get the most out of your platform.

Your platform should work the way your team works and we’re here to help make that happen.